Terms & Conditions

The information contained in this website is for general information purposes only. Tranquility at the Rift has taken all reasonable care in producing these webpages, which we believe to be accurate at the time of publication and or modification. 

While we endeavour to make sure the information on these webpages is up to date and accurate, circumstances do change, so we recommend that you should always verify information before acting upon it. We therefore can not accept any errors or omissions presented in the webpages. 

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. 

Tranquility at the Rift is a registered business by the county government of Kajiado.  

TERMS AND CONDITIONS 

Access to this website is confirmation of your understanding and agreement to be bound by all of the following Terms and Conditions. Use of this website is prohibited unless you agree to all the Terms and Conditions below. 

• We reserve the right to change any of the Terms and Conditions at any time. 

• References to 'you', 'your' and 'yours' are references to the person(s) accessing this website. 

• References to 'we', 'us' and 'our' are references to Tranquility at the Rift. 

Copyright Notice 

This website and its content is the copyright of Tranquility at the Rift. All rights reserved. 

The copyright and all other intellectual property rights in this website (including all text, graphics, code, files, database rights and links) belong to us. 

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: 

• you may print or download extracts for your personal and non-commercial use only. 

• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. 

• You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 

Data Protection 

Any details which you provide us with from which we can identify you are held and processed in accordance with our Data Protection Registration. See our Privacy Policy for further details. 

Law and jurisdiction 

These Terms & Conditions and any matter relating to this website shall be governed and construed in accordance with the laws of Kenya. Any dispute relating to the use of this website will be subject to the exclusive jurisdiction of the courts of Kenya. 

This website is aimed at users in Kenya. Users of this website who access it from places outside Kenya do so voluntarily and are responsible for complying with any local laws. 

Privacy Policy 

Privacy Policy sets out how Tranquility at the Rift uses and protects any information that users provide Tranquility at the Rift when using the website.  

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. 

Tranquility at the Rift may change this policy by updating this page. Check our privacy policy to ensure you are aware of any changes. This policy is effective from 1st May 2026. 

We may collect, hold and use some of your personal data. Please read carefully and ensure you understand how we use personal data. If you do not accept and agree with it, please refrain from using the website. Usage of our website will be seen as acceptance of the terms and privacy policy. 

Data Collection 

We may collect the following information 

• full name  

• contact including email address 

• demographic information such as postcode, preferences and interests 

• other information relevant to customer surveys and/or offers 

We require this information to execute your requests and booking and make sure we understand your needs and provide you with the best service, including: 

• record keeping 

• improvement our products and services 

• promotional emails about special offers or other information which we think you may find interesting   

Data Security 

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

Cookies 

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our website. 

The cookies we use are "analytical" cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. 

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

You are in control of your personal data

You may choose to restrict the collection or use of your personal information in the following ways: 

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at tranquilitykenya@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.   

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us via email. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.